HEX V2 VCDS USB Diagnostic Interface (Replica)

Before you spend anything chasing a fault, you need something that will actually talk to the module holding it — which makes knowing exactly what an interface is, and is not, the first decision. On this listing the supplier's own information runs out early, so what follows is only what it genuinely states.

What the supplier states

It is an aftermarket USB vehicle diagnostic interface, supplied for use with a Windows application on a PC. The Windows versions named are XP, 7, 8 and 10, in 32-bit and 64-bit, with the supplier noting that not every Windows 10 machine will run it. Virtual machines — Parallels, VirtualBox and the like — are stated as unsupported. Package contents are given as one diagnostic tool.

What is not included

No software licence, update entitlement, vehicle identification number allowance or telephone support comes with this item, and none is implied anywhere on this page. The title describes the unit as a replica; no connection with, or approval by, any diagnostic brand or vehicle manufacturer is claimed for it. Vehicle coverage is not given anywhere in the supplier's information, so confirming that it suits your vehicle is a check you need to make yourself.

Specifications

• Type: aftermarket USB vehicle diagnostic interface
• Windows versions stated: XP, 7, 8 and 10, 32-bit and 64-bit
• Windows 10: the supplier states not all Windows 10 installations will work
• Virtual machines: stated as unsupported, including Parallels and VirtualBox
• Package contents: one diagnostic tool
• Vehicle coverage, protocols, connector type, dimensions: the supplier publishes none of it
• Software licence, updates and support: not included

Listed exactly as the supplier describes it and no further. If you need confirmed vehicle coverage before committing, ask us first.

Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria, approximately 7-10 working days;
• For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
• For customers in WA, NT, and TAS, approximately 9-12 working days.